The new airport terminal at Fort McMurray International Airport (YMM) is outfitted with barrier-free access points and devices including automatic doors, ramps and lifts. All washrooms have barrier-free stalls and basins, and food court and seating areas offer barrier-free areas.

Accessible Parking Services

All airport parking facilities have convenient parking for vehicles displaying a:

  • Disabled Person licence plate
  • Veteran licence plate
  • Disabled Parking placard

There are also  enlarged drop-off stalls for wheelchairs on the departures level.

 

Going Through Security

Passengers with special needs including mobility or wheelchair needs can check the CATSA website for procedures on going through security.

Wheelchairs

Travellers requiring wheelchair assistance are encouraged to advise their airline of their needs when making flight arrangements. Upon arriving at the airport, travellers with wheelchair or other special requests should approach an airline representative for assistance. 

Ramps

Ramps are available throughout the public areas of the airport terminal for easy mobility, with curb cuts in both departures and arrivals.

Companion Care Restroom

A companion care restroom is located in the arrivals hall for travellers needing companion assistance. 

Washrooms

YMM’s washrooms are accessible by all passengers, including those using wheeled mobility devices. Inclusive features include screen walls in place of doors, automated faucets and paper towel dispensers, universally accessible sinks and toilet stalls, and low countertops. Accessible family rooms are also available across from all common washroom facilities at YMM.

Service Animals

Certified service animals are allowed in the airport terminal. Disabled passengers travelling with pets can access outdoor the Animal Relief areas located in the outdoor courtyard. For more information, visit our Passenger Services page.

Questions?

Looking for more information? Speak with your airline directly or call YMM Customer Service by email info@flyymm.com or at +1 (780) 793-8979.